Rapid is the most effective WordPress help ticket plugin offered.
You can now have a experienced on the lookout assist ticket procedure on your WordPress website that is quick for your shoppers to use.
It’s so speedy, it’s like chatting to your customers!
Quick will include to your WordPress web site a finish assist process.
No extensions or increase ons are required.
We even use Quickly ourselves to give help tickets for our 20,000+ consumers on themeforest.
Since we use Quick for our personal help tickets, we know that maintaining buyers waiting would make them sad.
That is why Quickly will give you & your team up to the minute updates employing electronic mail and slack notifications.
Rapid Capabilities
- Endless Help Tickets
- Unrestricted Agent & Purchaser Buyers
- Support Unlimited Merchandise
- Tremendous Rapidly (it’s like becoming in a chat place!)
- Assign Brokers – Rapidly will distribute tickets to agents as they get there
- Customizable Ticket Fields – Add your very own fields to get much more info from your consumers.
- Saved Replies – Help save your most widespread replies for rapid responses.
- Ticket Attachments – Attach pictures / documents to your responses
- Look for Tickets – Take care of tickets quickly with our highly developed research
- Speedy Hello – Button provides Hi + identify of customer to prime of your ticket reaction
- Protected Fields – Store ticket info externally employing protected fields
- Interior Responses – Make opinions on tickets that are only viewed by brokers not buyers
- Car Near – Set a timespan that tickets will mechanically be shut
- FavIcon Counter – Just glimpse at the browser tab to see if you have tickets that require a response.
- Guidance any Envato merchandise with Quick
- Envato Solutions – Url your Envato Account to support all your products
- Envato Login – Customers can log in using their Envato account
- Confirm Envato Purchases – Quickly will show you if all your buyers invest in information and facts.
- Watch Envato Assist Interval – Make guaranteed your shoppers nevertheless have guidance for your item.
- Fast can be utilised with any WooCommerce eshop
- WooCommerce Support – WooCommerce prospects can build tickets applying their WooCommerce account and purchase.
- My Orders Button – Adds assistance buttons to WooCommerce Store Orders Site
- Maintain notified about your tickets
- E-mail Notifications – Buyers & Agents will recieve an electronic mail when their ticket has a reaction.
- Slack Notifications – Hold monitor of your whole guidance staff, Quick will put up a message when any ticket is replied / made / assigned
- E mail Piping – Reply to tickets making use of only electronic mail!
- Runs on a solitary WordPress Website page
- Will work with any concept
- 10 Amazing colour strategies
- Translatable via .po files
- Famous 100% solid assistance
- and a lot a lot more
How it will work
Quickly can be set up to provide guidance for any kind of product or company out of the box. It can also be configured to handle assistance tickets for the Envato Market for instance themeforest or codecanyon authors.
Envato manner has all the capabilities of typical method additionally some additional extras for Envato Authors
WooCommerce Method permits you to add a guidance program to your shop. Prospects can pick the order & merchandise that they need to have assist whith as they develop a support ticket
Handy Inbound links
Credits
- Open Sans Google font
- Design dependent on Google’s Product Design
